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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics Thomas Tullis, William Albert
Publisher: Morgan Kaufmann

Date: Wednesday, November 30, 2011. The crux of the presentation was not being afraid of setting objectives, having metrics to measure them and most of all, learning from the users. Tullis and Albert provide insightful details on how to collect, analyze, and present usability metrics. Amsterdam: Elsevier/Morgan Kaufmann, 2008. User Interface Design and Evaluation. Measuring The User Experience Tom Tullis and Bill Albert (2003). Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. At UserZoom we have spent over nine years helping brand companies and their expert UX teams manage and conduct Online Usability Testing, a.k.a. For the benefit of clients and colleagues we have culled a list of approximately 50 curated recent research publications dealing with user interface design, UX design and e-commerce optimization. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics – by Tom Tulis & Bil Albert. Title: The Usability Metric for User Experience. 'remote unmoderated task-based usability testing'. The model was developed on the basis of a set of collected usability problems and our previous study on a conceptual framework for identifying usability impact factors. We are considered a pioneer for this unique remote survey solution and have used and . In part one of Metrics for Heuristics, Andrea Wiggins discussed how designers can use Rubinoff's user experience audit to determine metrics for measuring brand. Review of Usability-Management bei SAP-Projekten (Abele, Hurtienne & Prümper) UX people have difficulty in explaining the value of UX contributions to non-UX people or even measuring the achieved UX value. Stone, Debbie; Jarrett, Caroline: Morgan Kaufmann, San Francisco 2005. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics by Thomas Tullis, William Albert. There are a few good books out there on measuring UX, but I'd start with Tom Tullis's Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics . This presentation focused on building Facebook Communities.